Refund policy

Returns and Refund Policy

At Äylor Athleisure, we want you to love your purchase — but if something’s not quite right, we’re here to help.

Return Eligibility

You may request a return within 30 days of receiving your order. To qualify:

  • Items must be unworn, unused, and in original condition

  • All tags must be attached

  • Items must be returned in their original packaging

  • A receipt or proof of purchase is required

Returns that do not meet these criteria may not be accepted.
Free Returns: We offer free returns for all eligible items.

How to Start a Return

To initiate a return, please contact us at customersupport@aylorathleisure.com with your order number and reason for return. We’ll provide instructions and a return shipping label if applicable.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status. If approved:

  • A refund will be issued to your original payment method

  • A $7.00 shipping fee will be deducted from your refund

  • Refunds are typically processed within 10 business days, though your bank or credit card provider may take additional time to post the funds

If more than 15 business days have passed since your refund was approved, please reach out to us at customersupport@aylorathleisure.com.

Exchanges

We do not currently offer exchanges. If you’d like a different item, please return your original purchase and place a new order.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately at customersupport@aylorathleisure.com so we can resolve the issue promptly.

Shipping & Order Fulfillment

We aim to get your order out the door quickly so you can start wearing it sooner.

  • Orders are typically fulfilled within 2 business days

  • Once shipped, delivery usually takes 3 to 8 business days, depending on your location and carrier

  • You’ll receive a shipping confirmation email with tracking details once your order is on its way

Please note: shipping timelines may vary during peak seasons, holidays, or due to carrier delays. If your order hasn’t arrived within the expected timeframe, feel free to reach out to customersupport@aylorathleisure.com for assistance.